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4 Ways AI-Powered Contact Centers Create Super Agents

There is no doubt that the pandemic has slowed things down. It also did is accelerate the need for contact center support. Demand for contact across digi…

Business, Featured, Tech

Conversational AI Has a Big Role in Travel This Year

The travel industry has been through the proverbial wringer during the past two years. With the pandemic restrictions easing, travel is undergoing an exp…

Company, Featured

Introducing Speakeasy AI – Voice Recognition That Actually Understands Customers

From cable companies to hotel chains to banks – the days of customers calling say and pray are over. The best customer experiences begin with understandi…

Latest Posts

Use Contact Center AI To Close Deals Better and Faster	Next gen Contact Center AI (CC AI) offers an omnichannel solution that helps to significantly reduce friction for customers and agents. By reducing…	Read More
An AI-powered contact center knows your customer’s intent	The Need for Smart Speed There is little doubt that the pandemic has slowed things down. But what it also did is accelerate the need for contact c…	Read More
Omnichannel CX: An Evolution You Can’t Afford to Miss	For many businesses the pandemic changed the game. One of the major shifts that took place relates to digitization, which has become a prerequisite…	Read More
4 Ways AI-Powered Contact Centers Create Super Agents	There is no doubt that the pandemic has slowed things down. It also did is accelerate the need for contact center support. Demand for contact acros…	Read More
Conversational AI Has a Big Role in Travel This Year	The travel industry has been through the proverbial wringer during the past two years. With the pandemic restrictions easing, travel is undergoing …	Read More
Speakeasy AI and Creative Virtual Announce First Shared Enterprise Customer Using Integrated Solution for Conversational AI	OLD GREENWICH, Conn. (PRWEB) September 29, 2020 — Speakeasy AI and Creative Virtual today jointly announced their first shared enterprise cus…	Read More
Introducing Speakeasy AI – Voice Recognition That Actually Understands Customers	From cable companies to hotel chains to banks – the days of customers calling say and pray are over. The best customer experiences begin with under…	Read More
Speakeasy AI Selected For 2019 Top 10 Voice Recognition Solutions by CIO Applications Magazine	Speakeasy AI recognized for bringing intelligence to interactive voice response systems Old Greenwich, CT – March 13, 2019 Speakeasy AI is pr…	Read More
Speakeasy AI proud to partner with Genesys	It’s always exciting when we can add new partner relationships to help serve our customers better, and we are proud to announce that Genesys …	Read More
A Brief History of ASR: Automatic Speech Recognition	Our friends at Descript begin a series on the evolution of ASR with the piece below. We at Speakeasy AI are excited about how our revolutionary app…	Read More

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