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Conversational AI for IVR
Transform your existing IVR into an AI driven powerhouse.
Digital IVA
Provide customer in-control experiences & self-service across web, mobile, chat & messaging.
Agent Assist
Optimize agent performance & reduce friction within any agent desktop across voice, chat & messaging.
Digital IVA
A frontline digital expert for all your customer interactions
Sky, a digital IVA, understands customer needs and provides self-service across all digital touchpoints by familiarizing with your existing knowledge stack and bots.
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Digital IVA Features
Bot Builder
Sky’s conversation flows enable you to leverage expert bots you’ve already deployed.
Handle topic changes
Allows for digital bot building that doesn’t break when customers change topics.
Enhance existing bots
Form an AI huddle of bot experts, fronted by Sky, to solve customer issues and get them the right information consistently.
BYOB Integration
No need to update pieces of content in multiple places
Streamline all your customer interactions with Sky.
Let’s Demo
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