Sky understands customer needs and provides self-service across web, mobile, chat, and messaging by familiarizing with your existing knowledge stack and other bots. Its conversation flow or “bot builder” enables you to leverage additional expert bots you’ve already deployed.

 

  • Allows for digital bot building that doesn’t break when customers change topics.
  • Can be the frontline digital expert of your existing automation investments and form an AI huddle of bot experts to solve customer issues and get them the right information consistently.
  • BYOB integration; no need to update pieces of content in multiple places.

 

 

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